Cancellation & Payment Policy
Last updated 7 October 2026
This policy explains how deposits, payments, cancellations and refunds work for Photolink Tours.
Deposit
A deposit of 40–60% of the total tour price is required to confirm your booking. The exact deposit amount is stated in your written booking confirmation.
The deposit is paid by international bank transfer.
Balance payment
The remaining balance is paid at the start of the tour, when you arrive in Mongolia, by bank transfer or in cash.
Cancellation by the traveller
Please notify us of any cancellation in writing at hello@photolinktour.com, ideally at least 30 days before the tour start date.
As the balance is paid on arrival, cancellation charges apply only to the deposit:
- 30 days or more before the start date: the deposit is refunded in full.
- 20–29 days before the start date: 20% of the deposit is retained.
- 4–19 days before the start date: 40% of the deposit is retained.
- 1–3 days before the start date, or no-show: the deposit is non-refundable.
Cancellation by Photolink Tours
If Photolink Tours cancels a tour for any reason, you will receive a 100% refund of all amounts paid to us.
Photolink Tours is not responsible for international flights, visas, or other travel arrangements booked separately.
Refunds
Refunds are made by bank transfer to the original payer. Bank transfer fees may apply.